Privacy Policy

1. Introduction

Welcome to the combined policy of EMF Rich-World Entertainment LLC, International Travel Agency, and Vital Leaf Agency. This document outlines our commitment to providing exceptional services while ensuring compliance with all applicable federal and state laws. It encompasses our operational policies, customer service standards, and refund procedures.

2. Compliance with Laws

EMF Rich-World Entertainment LLC operates in accordance with all relevant federal and state regulations governing entertainment services, travel agency operations, and insurance offerings. We adhere to the following:

• Federal Regulations: Compliance with the Federal Trade Commission (FTC) guidelines on advertising practices, consumer protection laws, and insurance regulations as stipulated by the National Association of Insurance Commissioners (NAIC).
• State Regulations: Abiding by specific state laws related to travel agencies and insurance providers including licensing requirements, disclosure obligations, and consumer rights protections.

3. Services Offered

Our company provides a diverse range of services including:

• Entertainment Services: Event planning, production management, and talent booking.
• Travel Services: Comprehensive travel planning including flight bookings, hotel reservations, guided tours, and travel insurance options.
• Insurance Services: Offering life insurance, health insurance plans, accidental sickness coverage tailored to meet individual needs.

4. Customer Service Commitment

We are dedicated to delivering high-quality customer service. Our team is trained to assist clients promptly and professionally. We encourage feedback to continually improve our services.

5. Refund Policy

Our refund policy is designed to ensure fairness while protecting both our clients’ interests and our business integrity:

• Entertainment Services:
  
  • Full refunds will be issued if an event is canceled at least 30 days prior to the scheduled date.
  • Cancellations made less than 30 days before the event may incur a cancellation fee equivalent to 50% of the total cost.
• Travel Services:
  
  • Clients can receive a full refund for cancellations made within 24 hours of booking.
  • For cancellations made after this period but more than 14 days before departure, a refund minus a processing fee will be provided.
  • No refunds will be issued for cancellations made less than 14 days before departure unless covered by travel insurance.
• Insurance Services:
  
  • Clients have a right to cancel their policy within the first 30 days for a full refund if no claims have been filed.
  • After this period or if claims have been filed during that time frame, refunds will be subject to pro-rata calculations based on coverage used.

6. Dispute Resolution

In case of any disputes arising from our services or policies:

• Clients are encouraged to contact us directly for resolution.
• If unresolved through direct communication, disputes may be escalated through mediation or arbitration as per applicable state laws.

7. Changes to Policy

EMF Rich-World Entertainment LLC reserves the right to amend this policy at any time in compliance with legal requirements. Clients will be notified of significant changes via email or through updates on our website.

8. Contact Information

For questions regarding this policy or any other inquiries:

• Email: mccrayalfonya1992@gmail.com
• Phone: (229) 343-9897

Thank you for choosing EMF Rich-World Entertainment LLC as your trusted partner in entertainment services, travel arrangements, and insurance solutions.